GENERAL INFORMATION / TERMINOLOGY

What is an LED?

  It is short for "light-emitting diode". These tiny lamps contain semi-conductor chips that are used to create a wide array of colors, including red, green, blue, yellow and any combination of the colors.

What is a "Pixel"?

 

It is a complete dot formed by LED lamps. Pixels have different sizes, shapes, LED configurations, and types

Sizes: Big or small, measured by millimeter (mm)
Shapes: Round or square
LED Configuration: Different color and combination of LEDs
Types: PC Board Type (Mounted on a PC Board), Cluster (Individual small groups of LEDs), Hybrid (Individual small groups of LEDs mounted on a PC Board)

What is the "Pitch"?

  The distance (measured in millimeters) from the center of one pixel to the center of the next adjacent pixel. It is also known as "Center to Center Spacing".

What are the different viewing angles?

  We offer 90 degrees for outdoor Monochrome (Red or Amber) and Tri-color, 140 degrees for outdoor Full Color (RGB), and 150 degrees for all indoor displays.

How is the brightness measured?

  LED lights are measured in units of millicandella (mcd). Each millicandella is the brightness of 1/1000 of a candlelight.

What is the difference between Line Matrix and Full Matrix?

  Line matrix means that there is a separation between the rows of text, making it permanently one character size. Full matrix means there is no separator between the rows so you will be able to create more than one size of characters and also combine rows.
BENEFITS

What are the benefits of LEDs?

  They are very energy efficient, long lasting, provide high resolution, better clarity, and require little maintenance.

How is it energy efficient?

  It is UL listed as low wattage. Compared to incandescent light bulbs, they can cut costs up to 95%.

How long do LED lamps last?

  They have a life span of at least 100,000 hours (Approximately 10 years) with minimal maintenance. Costs are significantly reduced by little need to constantly service the sign.

How easy is it to maintain and service?

  With our cluster and hybrid technologies, each individual cluster of LED lamps can be replaced with ease. Using front serviceability, signs can be diagnosed and repaired with less time.
PROGRAMMING/COMMUNICATION

How are the displays programmed?

  We have 6 different types of communication that can be used, depending on your needs. This includes wireless and fiber optic modems. All signs can be programmed with a simple windows-based software that can be used to create text and animation designs with numerous different effects.

What languages can be displayed?

  All languages can be displayed in graphic mode.

What type of communication may be used when there is difficulty running a conduit?

  Our wireless RF modems can be used to program signs without running any cables or wires.

WARRANTY

What is your warranty?

  We offer a 5-year in-house parts and service warranty. This includes the replacement or repair of any defective parts and components.